Active Information Collection
Active information collection points on this Site include:
E-Mail Reply Mechanisms - This Site may provide you with one or more e-mail reply mechanisms through which you may send us questions or comments. Because e-mail submitted via this Site is not protected by the same security measures we use in other areas where we actively collect information, you should be particularly careful in deciding what information you wish to send to us via e-mail.
Question, Comment, and Feedback Forms - This Site may post a form for you to submit questions, comments, and other feedback. We use such information to improve this Site and our products and services as well as for marketing and research purposes.
Passive Information Collection
We may use various technologies to passively collect information from you while you are visiting our Site. We do log non-personally identifiable general statistical information such as domain name, Internet Protocol (IP) address, and browser type. We may use "cookies" - sets of information assigned to you by our web server when you visit our web site - only for maintaining information between pages. They are not used for storing or tracking personally identifiable information about visitors to our Site.
You are fully responsible for altering your browser software to automatically disable cookies.
Using and Sharing Information Gathered
We may use information collected for a variety of purposes, such as to administer and customize the Site, provide policy quotes, administer insurance policies, answer questions or concerns, compile statistics for marketing and research purposes. We may share information about you to third parties (including other members of the Liberty Mutual Group) in the normal business of conducting insurance operations, such as providing you with an insurance quote, processing, servicing, administering your insurance policy and claims, our business administration and when required by law.
We may use your information to tell you about new products and services or other information we think may be of interest to you. If you do not wish to receive such notifications or updates, please remove yourself from our mailing list.
Protecting Information Gathered and Security
Personal information you have provided is limited to employees and agents of Liberty Mutual who need to know that information in order to service your request. Liberty Mutual maintains physical, electronic and procedural safeguards that comply with applicable regulations to guard your personal information. Liberty Mutual retains the information collected for as long as required or permitted by law or regulation.
If you wish to update or otherwise correct personally identifiable information you have provided to us, you may contact us as described below in the "Contact Us" section. We may, in our discretion, refuse to allow you access to certain information if, in our view, to do so would jeopardize another person's privacy; would violate any applicable national, local, or foreign law, regulation, or directive; or would unreasonably burden this Site.