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Privacy Policy

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At Liberty Mutual Insurance we are dedicated to "Helping People Live Safer, More Secure Lives," our commitment to this message is carried through by "securing" your privacy on the web. Please read the following Privacy Policy which explains how we endeavor to build your trust through our web policies.

 

Scope of Privacy Policy

This Privacy Policy applies to users of www.LibertyIU.com and www.liu-usa.com and is designed to tell you how we collect, use, and disclose information about you and your use of these sites. By using the sites, you acknowledge that you have reviewed and agree to the terms of this Privacy Policy.

Our sites may include links to other websites, including the websites of other Liberty Mutual Insurance affiliates in the United States, Canada, Latin America and Asia Pacific. If you use and/or submit personal or other information to any of those sites, your information is subject to their privacy statements. We encourage you to carefully read the privacy statement of any site you visit.

 

Active Information Collection

Our websites www.LibertyIU.com and www.liu-usa.com are designed to provide our customers, prospective customers, and visitors a confidential means of gathering information about us, our services, products and the agencies and brokers that represent us. As a result, the sites are not designed to actively collect information from you, such as by providing functionality to request a quote or submit a claim. You can browse our sites without identifying who you are or being asked to provide information.


Passive Information Collection

We automatically gather server log file information such as your IP address, information about the devices you use to access the sites (e.g., browser type/version, OS type/version, device type/version), referring/exit pages, date/time stamp, and/or clickstream data.  We use this information to administer our website, diagnose and fix technical issues and monitor the security of our environments. We may also use server log file information for other business purposes relating to the operation, improvement and enhancement of the sites.  We may make this information available to our service providers or other Liberty Mutual affiliates in a service provider role.

We or our third party service providers may also use cookies, analytics and other technologies to evaluate the performance and usage of the sites and to analyze how visitors navigate through the sites. If you prefer, you can choose to not accept cookies by changing the settings on your web browser. Cookies enable the websites to label you as a particular user, but it does not identify you by name or address.

 

Cross-Border Transfers

Information we collect may be stored, accessed from and processed in any country where we have facilities, personnel or in which we engage service providers. By using the sites, you consent to the transfer of information to countries outside of your country of residence, including to the United States, which may have different data protection rules than in your country. 

 

Protecting Information Gathered and Security

Information we collect about you is limited to our employees and service providers who need to know that information for the purposes described in this Policy. We maintains physical, electronic, and procedural safeguards that comply with applicable regulations to guard your information. We will retain information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or not prohibited by applicable law.

 

Changes to the Privacy Policy

We may amend this policy from time to time and, if we do, we will post those changes on this page so that you are always aware of what information we collect and how we intend to use it.

 

This Privacy Policy applies to the following Liberty Mutual Subsidiaries and Affiliates

Liberty Mutual Group Inc.

Liberty Mutual Insurance Company

Liberty Insurance Underwriters Inc.

Liberty Surplus Insurance Corporation

 

Contact Us

If at any time you have questions, comments, or concerns about this Privacy Policy, or the information practices of this Site, please contact at the following address:

Liberty Mutual Group Inc.

Global Compliance and Ethics, Privacy Office

175 Berkeley Street, Boston, MA 02116

 

Or email us at data_privacy@libertymutual.com

 

Effective November 4, 2016​



Privacy Policy